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SUPPORT SERVICE:

PHONE SUPPORT……………$45/HOUR
NETWORK……………………..$75/HOUR
HARDWARE/SOFTWARE….. $65/HOUR

For all your computer challenges -
call 949.722.7788 or
email: rom@outandabouttv.net

USER HELP DESK:
Phone Support - $45/Hour

Technical Support for dial-up customers. Providing setup help, troubleshooting, and hardware modem support. Customer support on setting and troubleshooting customer websites and e-mails residing on our servers. Provide complete hardware, software, and network support over the phone to company clients. This includes support via the remote troubleshooting software, PC Anywhere. OS support included Windows 95/98/2000/ME

NETWORK ADMINISTRATION: On-site $75/Hour
Complete administration of NT servers.
Setting up users, file, fax modem, printer sharing, and RAS configuration. After configuration, upkeep of these servers includes setting up company websites along with their e-mail addresses, user passwords, e-mail forwarding, domain forwarding and redirection, ssl encryption, file permissions and ownership, and ftp setup. Setup networks for Internet sharing via software (Wingate/Sygate) and Router/Hubs.

SOFTWARE APPLICATIONS: On-site $65/Hour
Have experience in setting up and using the following software:
· Internet Explorer
· Netscape
· Microsoft Word
· Excel
· Outlook
· Outlook Express
· Eudora
· Pegasus
· Wingate/Sygate
· PC Anywhere
· Ghost
· Norton/McAfee Antivirus
· Newsgroup Readers
· FTP clients
· CD creation software
This is not a complete software list. Software experience includes others not listed here.

HARDWARE SUPPORT: On-site $65/Hour
Setting up, upgrading, and troubleshooting PC systems.
Taking apart and putting together a PC piece by piece, resolving DMA and IRQ conflicts, isolating hardware failures and repairing them, hard drive / ram / CPU upgrades, modem / sound / video / CD-ROM / CD-RW / NIC installation, setting up drivers, and flashing outdated motherboard bios.


P.O. BOX 15373 NEWPORT BEACH CA 92659 USA
949.722.77TV (7788) FAX: 949.722.0862
send us an email

E-MAIL: info@outandabouttv.net

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